Terms and Conditions

Delegates

Payments
  • Payment must be received 30 days before the date of the conference, meeting or seminar.
  • Credit card payments are accepted, however these attract a 3% fee. Please note that the merchant on your statement will be listed as iVvy Holdings, Brisbane.
  • The sale of all delegate tickets is subject to approval by the conference organisers. The organisers reserve the right to decline registrations within 48 hours of registration, and their decision will be final.
Cancellations

In the event of cancellation of a registration:

  • More than 90 days prior to the conference or seminar - full refund of registration payment including accommodation.
  • Between 61 and 90 days prior to the conference or seminar - 50% of registration payment including accommodation.
  • Less than 61 days prior to the conference or seminar - no registration payment or accommodation will be refunded.
  • Up to 7 days before the conference or seminar, name substitutions may occur.
Contact Information

When you register for a conference or seminar, we will ask for an email address and other contact information such as your school name. During the sign-up process an email address for the person attending must be entered. It's a required field in the sign-up form. These details are used for a few specific purposes:

  • To notify the delegate to confirm registration.
  • To send emails with program, venue and reminder details closer to the event date.
  • Partners and premier sponsors receive delegate contact information (name, school and email address entered at registration) post-event as a key inclusion to their sponsorship package.


Sponsors

  • Registrations incur 100% payment up front when the registration is made. The only payment option for sponsors is by credit card. If registration is not paid upon registration, then your sponsorship will be cancelled.
  • The sale of all sponsorship packages is subject to approval by the conference organisers. The organisers reserve the right to decline registrations within 48 hours of registration, and their decision will be final.
  • In the event of cancellation by the Sponsor, the organisers will refund 50% of the total package cost only if the package is resold in its entirety. Any refund is less a $30 merchant transaction fee. The refund does not include the merchant fees as these are paid at the time of the initial transaction and cannot be refunded. 
  • In the event of cancellation by the conference organisers, your sponsorship monies will be refunded in full or transferred to another event, by mutual agreement.
  • Sponsors must keep their display within the dimensions of the allocated space and must not erect any sign or obstruction which in the opinion of the organisers, interferes with another exhibitor.
  • No exhibition stand may be sub-let or shared in any way without the written consent of the organisers.
  • Any damage caused by the Sponsor to the walls or floors of the exhibition area in which his/her stand is located will be repaired at the Sponsor’s expense.
  • Sponsors are entirely responsible for the safety and security of their property during the trade exhibition and must adhere to all rules and regulations as stipulated by the organisers, venue and relevant statutory authorities.
  • Unless provided for as part of a sponsorship package, meals, accommodation and beverages are not included.